Please contact us within 24 hours if you need to request a change or cancellation. Custom orders are processed immediately, but in some cases we can catch or cancel an order if it is within the first 24 hours.

Please contact us within 24 hours if you need to request a change or cancellation. Custom orders are processed immediately, but in some cases we can catch or cancel an order if it is within the first 24 hours. Please reach out to <a data-fr-linked="true" href="mailto:info@tinytags.com">info@tinytags.com</a> as soon as possible and we will make every effort to change/cancel an order within 24 hours.

How can I change or cancel my order?

Orders take approximately 8 to 15 business days plus shipping for US orders (except for the Madi Nelson Collection which is approximately 4 weeks).

Orders take approximately 8 to 12 business days plus shipping for US orders (except for the Madi Nelson Collection which is approximately 4 weeks). Please note there may be manufacturing and shipping delays beyond our control due. Due to the custom nature of our personalized jewelry, we do not allow refunds due to shipping delays.

How long will it take to get my order?

We ship internationally! Simply select your country at checkout!. Please note – every country has laws pertaining to Duties and VAT. Duties and VAT are calculated as a percentage of the customs value of the goods (item + insurance + shipping).

Yes, we ship internationally. Simply select your country at checkout!Please note &#x2013; every country has laws pertaining to Duties and VAT. Duties and VAT are calculated as a percentage of the customs value of the goods (item + insurance + shipping). Any duties and taxes on your international shipment will be billed directly to you by the global carrier. We have no control over the amount nor do we know, when you make your purchase, how much your country is going to charge you. Packages can take several weeks to clear customs, we have no control over the amount of time a package may take in customs. Additionally, we are not responsible for items lost or misplaced in customs.

Do you ship overseas?

All Tiny Tags are shipped in a discreet, white box, so surprises are kept secret! Inside is where the magic happens, where each piece is carefully packed in a beautiful jewelry box. We include a complimentary polishing cloth and jewelry pouch to help

All Tiny Tags are shipped in a discreet, white box, so surprises are kept secret! Inside is where the magic happens, where each piece is carefully packed in a beautiful jewelry box. We include a complimentary polishing cloth and jewelry pouch to help you keep your jewelry looking like new. We include a packing slip (no prices listed), NOT an invoice, with your order.&#xA0;<img src="https://uploads.gorgias.io/984vj29WaNzxPKGO/packaging_checkout_ground_color-a9c8f976-2998-4b0e-98a6-812b3462c660.jpg" style="width: 300px;" class="fr-fic fr-dib fr-fil">

How will my gift arrive?

We're available Monday - Friday 09:00 AM - 03:00 PM EDT.

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Tiny Tags policies for order change, cancels, gift purchases and international availability.