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tinytags

Orders take approximately 8 to 12 business days plus shipping for US orders (except for the Madi Nelson Collection which is approximately 4 weeks). Please note there may be manufacturing and shipping delays beyond our control due. Due to the custom nature of our personalized jewelry, we do not allow refunds due to shipping delays.

Orders take approximately 8 to 15 business days plus shipping for US orders (except for the Madi Nelson Collection which is approximately 4 weeks).

How long will it take to get my order? | Orders | Tiny Tags

Shipping & Tracking

How long will it take to get my order?

Do you ship overseas?

How can I change or cancel my order?

Order management

What is your return policy?

May I exchange my chain or return my Tiny Tags?

Returns and Exchanges

How do I care for my Tiny Tags?

Should I Choose 14K Gold or Gold Vermeil?

Do you offer ring resizing?

Are Tiny Tags sterling silver pieces, sterling silver?

What materials are available?

What chain lengths and pendant sizes are available?

How do I pick my ring size?

How are Tiny Tags made?

What is normal wear and tear?

Sizing, Materials and Care

What is your repair policy?

What is your warranty policy?

Warranty and Repairs

How will my gift arrive?

Gifts

Collaborate with Tiny Tags

What is Tiny Tags' chain replacement or repair policy?

How is the production timeline for custom orders and when can I expect my order to ship?

What shipping options are available and what do I do if there is a delivery issue?

What is Tiny Tags' process for addressing quality issues or errors with products?

Can I engrave the back of a charm after an initial purchase?

Is it possible to just buy a charm without the necklace?

Are engraved items eligible for return?

What if my order confirmation shows a mistake in the engraving?

Can you find out the length of a chain from a past order?

Can Tiny Tags accommodate an extra letter for engraving on a mini dog tag?

Can I exchange the chain of my necklace for a different length and how do I do that?

How can I get an update on the status of my order?

What is the vertical charm production lead time and should I receive a tracking number?

How do I inquire about collaboration opportunities with your brand?

Will Tiny Tags consider donation requests for charity events or causes?

What should I do if I need to cancel an order?

Can I get a production update or status on my order?

How long will it take to get my order?Updated 6 months ago