- How can I change my shipping address/method?
- When will my order ship?
- What is your return policy?
- How can I change or cancel my order?
- How can I exchange my chain?
- Approximate Production Timelines
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What is Tiny Tags' chain replacement or repair policy?
If your Tiny Tags necklace chain or clasp has a fault or breaks, we apologize for the inconvenience and are committed to resolving the issue. For our products, we offer a one-year limited warranty which covers any defects in materials or workmanship.
How is the production timeline for custom orders and when can I expect my order to ship?
Thank you so much for shopping with Tiny Tags. We understand the excitement and anticipation in receiving your specially crafted order. Our custom engraved or cut orders, typically have a production timeline of approximately 8-12 business days. This
What shipping options are available and what do I do if there is a delivery issue?
At Tiny Tags, we strive to ensure that your order is delivered promptly and securely. For shipping, we mostly rely on USPS for our deliveries. We offer upgraded shipping options at checkout, including USPS Priority and USPS Express for an additional